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Terms and Conditions

Terms and Conditions

MEMBERSHIP AGREEMENT

Membership Agreement WEBSITE TERMS OF USE

Please read these 'website terms of use' carefully before using our site.

Customers who use and shop on this shopping website are deemed to have accepted the following conditions:

The web pages on our site and all pages linked to it ('site') belong to the company ……………………… located at ……………………………… (Company) and are operated by them. You ('User') acknowledge that you are subject to the following conditions while using all services offered on the site, and by benefiting from and continuing to use the services on the site; You represent and warrant that you have the right, authority, and legal capacity to sign contracts in accordance with the laws you are subject to, that you are over 18 years of age, that you have read, understood, and agreed to be bound by the terms of this agreement.

This agreement imposes rights and obligations regarding the site subject to the parties, and when the parties accept this agreement, they declare that they will fulfill the mentioned rights and obligations completely, correctly, timely, within the terms requested in this agreement.

1. Responsibilities

a. The Company reserves the right to change prices and the products and services offered at any time.

b. The Company undertakes and guarantees that the member will benefit from the contracted services, except for technical malfunctions.

c. The User agrees that they will not reverse engineer the use of the site or engage in any other activity aimed at finding or obtaining their source code; otherwise, they will be liable for damages incurred by third parties and will be subject to legal and criminal proceedings.

d. The User agrees not to produce or share content within the site's activities, any part of the site, or communications that are contrary to general morality and decency, unlawful, infringe on the rights of third parties, misleading, aggressive, obscene, pornographic, infringe on personality rights, contrary to copyright, or encourage illegal activities. Otherwise, they are entirely responsible for any damage that may arise, and in this case, the 'Site' authorities reserve the right to suspend or terminate such accounts and initiate legal proceedings. Therefore, it reserves the right to share information requests regarding effectiveness or user accounts from judicial authorities.

e. The relationships between the members of the Site and third parties are their own responsibility.

2. Intellectual Property Rights

2.1. All intellectual property rights, whether registered or unregistered, including but not limited to the title, trade name, trademark, patent, logo, design, information, and methods contained on this Site, belong to the site operator and owner company or the designated person and are protected by national and international law. Visiting this Site or benefiting from the services on this Site does not grant any rights regarding these intellectual property rights.

2.2. Information on the Site cannot be reproduced, published, copied, presented, and/or transmitted in any way. The whole or any part of the Site cannot be used on another internet site without permission.

3. Confidential Information

3.1. The Company will not disclose the personal information transmitted by users via the site to third parties. This personal information; including but not limited to the name-surname, address, telephone number, mobile phone, e-mail address of the User, will be referred to as 'Confidential Information' in short.

3.2. The User accepts and declares that, limited to use within the scope of promotional, advertising, campaign, promotion, announcement, etc. marketing activities, the company that owns the Site may share its communication, portfolio status, and demographic information with its affiliates or group companies. These personal data can be used within the company to determine customer profiles, offer promotions and campaigns suitable for customer profiles, and conduct statistical studies.

3.3. Confidential Information may only be disclosed to official authorities in cases where it is mandatory to disclose them to official authorities in accordance with the legislation in force and if such information is requested within the framework of the procedure, and provided that it is disclosed to official authorities in accordance with the mandatory legislation in force.

4. No Warranty

THIS ARTICLE OF THE AGREEMENT SHALL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND NO WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED OR IMPLIED WARRANTIES (INCLUDING ALL INFORMATION CONTAINED THEREIN), ARE MADE REGARDING THE SERVICES OR APPLICATIONS.

5. Registration and Security

The User must provide accurate, complete, and up-to-date registration information. Otherwise, this Agreement will be deemed violated, and the User's account may be closed without notification.

The User is responsible for the security of passwords and accounts on the site and third-party sites. Otherwise, the Company cannot be held responsible for data losses and security breaches or damages to hardware and devices.

6. Force Majeure

If the obligations arising from the contract become impossible to fulfill due to reasons such as natural disasters, fires, explosions, civil wars, wars, riots, declaration of mobilization, strikes, lockouts, and epidemic diseases, infrastructure and internet failures, power outages (hereinafter collectively referred to as "Force Majeure"), neither party shall be responsible. During this period, the rights and obligations arising from this Agreement are suspended by the Parties.

7. Integrity and Applicability of the Contract

If any of the terms of this agreement become partially or completely invalid, the remainder of the agreement shall remain valid.

8. Changes to the Agreement

The Company may change the services offered on the site and the terms of this agreement in whole or in part at any time. The changes will be effective from the date they are published on the site. It is the responsibility of the User to follow these changes. By continuing to benefit from the services offered, the User is deemed to have accepted these changes.

9. Notification

All notifications to be sent to the parties regarding this Agreement will be made via the known e-mail address of the Company and the e-mail address specified by the user in the membership form. The User acknowledges that the address specified during registration is the valid notification address and, in case of change, will notify the other party in writing within 5 days; otherwise, notifications to this address will be deemed valid.

10. Evidence Contract

In any disputes that may arise between the parties regarding the transactions related to this agreement, the parties' books, records, and documents, as well as computer and fax records, will be considered as evidence in accordance with Article 6100 of the Turkish Civil Procedure Law, and the User agrees not to object to these records.

11. Dispute Resolution

For the resolution of any disputes arising from or related to the application or interpretation of this Agreement, Istanbul (Center) Courts and Execution Offices are authorized.

CANCELLATION AND RETURN CONDITIONS


CANCELLATION AND RETURN CONDITIONS CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS

GENERAL:

  1. When you place an order through the website you are using electronically, you will be deemed to have accepted the pre-information form and the distance sales contract provided to you.

  2. Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the product they purchase.

  3. Shipping costs associated with the product shipment will be paid by the buyers.

  4. Each purchased product will be delivered to the person and/or organization at the address provided by the buyer within 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

  5. The purchased product must be delivered complete and in compliance with the specifications stated in the order, along with any warranty document, user manual, etc.

  6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer of this situation in writing within 3 days from the date they become aware of it. The total amount must be refunded to the Buyer within 14 days.

  7. Returns are not accepted for bulk purchases.

  8. Returns are only accepted for defective and faulty products. If the received product is the same as the one ordered, no return will be accepted. If the product is damaged during shipping, the Buyer must prove this. Proof is accepted only by recording a video while unpacking the shipment for the first time and making a report to the courier about the damaged product.

  9. Products are sent with a pro forma invoice and a regular invoice compliant with the Turkish Revenue Administration system. Customs clearance procedures for the products are the responsibility of the buyer. In case of customs-related issues, no product returns or refunds will be made.

FAILURE TO PAY THE PURCHASED PRODUCT PRICE:

  1. If the Buyer does not pay the purchase price of the product or cancels it in the bank records, the Seller's obligation to deliver the product ceases.

UNAUTHORIZED USE OF CREDIT CARDS IN TRANSACTIONS:

  1. If it is determined that the credit card used for payment by the buyer after the product has been delivered has been unlawfully used by unauthorized persons, and if the sold product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the Seller within 3 days at the expense of the Seller.

NON-DELIVERY OF THE PRODUCT WITH UNFORESEEABLE REASONS:

  1. If unforeseeable reasons arise for the Seller, and the product cannot be delivered within the specified period, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the Buyer cancels the order; if the payment was made in cash, the amount will be refunded to the Buyer in cash within 14 days from the cancellation. If the payment was made by credit card and canceled, the product price will be refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the Buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

  1. The Buyer shall examine the goods/services subject to the contract before receiving them; they will not accept damaged and defective goods/services from the shipping company. The delivered goods/services will be deemed undamaged and intact. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal will be exercised, the goods/services must not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

  1. The BUYER may exercise their right of withdrawal from the contract within 14 (fourteen) days from the date of delivery of the purchased product to themselves or the person/organization at the specified address, without assuming any legal and criminal liability, provided that they notify the SELLER via the contact information provided below.

  2. CONTACT INFORMATION FOR NOTIFYING THE RIGHT OF WITHDRAWAL:

COMPANY NAME:

ADDRESS:

EMAIL:

PHONE:

FAX:

WITHDRAWAL PERIOD:

  1. If the purchased item is a service, this 14-day period starts from the date the contract was signed. In service contracts where the service has started with the consumer's approval before the end of the withdrawal period, the right of withdrawal cannot be exercised.

  2. The expenses arising from the exercise of the right of withdrawal are borne by the SELLER.

  3. To exercise the right of withdrawal, it is required to notify the SELLER in writing via registered mail, fax, or email within the 14-day period, and the product must not have been used within the scope of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" as regulated in this contract.

EXERCISING THE RIGHT OF WITHDRAWAL:

  1. The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the corporation. Return of orders issued on behalf of corporations will not be completed without the RETURN INVOICE being issued.)

  2. Return form, The box of the products to be returned, their packaging, and, if any, standard accessories must be returned intact and undamaged.

RETURN CONDITIONS:

  1. The SELLER is obliged to refund the total amount and the documents that put the BUYER under obligation within 10 days at the latest from the date the withdrawal notice reaches them and to take back the product within 20 days.

  2. If there is a decrease in the value of the goods due to a fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER in proportion to their fault. However, the BUYER is not responsible for any changes and deterioration caused by the proper use of the goods or services within the withdrawal period.

  3. If the amount of the campaign used falls below the campaign limit due to the exercise of the right of withdrawal, the discount amount benefited within the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

  1. Goods that are prepared according to the consumer's requests or explicitly for their personal use, that cannot be returned, underwear, swimsuits, make-up materials, disposable products, products at risk of deterioration or expiration after delivery, products not suitable for health and hygiene to be returned if the packaging is opened by the BUYER, products mixed with other products after delivery and cannot be separated due to their nature, except for those provided under subscription agreements, goods related to periodicals such as newspapers and magazines, electronic goods or non-material goods delivered instantly in electronic environment, recordings, books, digital content, software programs, data storage and recording devices, computer consumables, cannot be returned if the packaging is opened by the BUYER. Also, in accordance with the Regulation, the right of withdrawal cannot be exercised for services that are started with the consumer's approval before the end of the withdrawal period.

  2. Cosmetic and personal care products, underwear products, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, and tapes, as well as stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untested, undamaged, and unused to be returned.

DEFAULT AND LEGAL CONSEQUENCES

  1. If the BUYER defaults on the payment transactions made with a credit card, the BUYER accepts, declares, and undertakes that they will pay interest to the bank cardholder bank within the framework of the credit card agreement between them and the bank, and will be responsible against the bank. In this case, the relevant bank may apply to legal remedies; it may demand the expenses and attorney's fees from the BUYER, and in any case, the BUYER agrees to pay the damages incurred by the SELLER due to the Buyer's delay in performance of the debt.

PAYMENT AND DELIVERY

  1. By making a Bank Transfer or EFT (Electronic Fund Transfer) to our accounts at ............, ........., bank, you can make your payment.

  2. You can benefit from online single payment or online installment options with your credit cards on our website. In online payments, the amount will be debited from your credit card at the end of your order.

REMOTE SALES CONTRACT


DISTANCE SALES AGREEMENT

  1. PARTIES

This Agreement has been signed between the following parties under the provisions and conditions specified below.

A. ‘BUYER’; (hereinafter referred to as "BUYER" in the contract)

B. ‘SELLER’; (hereinafter referred to as "SELLER" in the contract)

NAME- SURNAME:

ADDRESS:

By accepting this contract, the BUYER hereby accepts in advance that, upon confirming the order subject to the contract, they will be obliged to pay the order amount, additional fees such as shipping fees, taxes, and any other specified additional costs, and that they have been informed about this.

  1. DEFINITIONS

The terms written below shall express the explanations written next to them for the implementation and interpretation of this contract.

MINISTER: Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Law No. 6502 on Consumer Protection,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)

SERVICE: Any kind of consumer transaction other than providing goods in return for a fee or benefit,

SELLER: The company that offers goods to consumers within the scope of its commercial or professional activities, or acts on behalf of or for the account of the company offering goods,

BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes,

WEBSITE: The website owned by the SELLER,

ORDERER: The real or legal person who requests a good or service through the SELLER's website,

PARTIES: SELLER and BUYER,

CONTRACT: This contract concluded between the SELLER and the BUYER,

GOOD: The movable property subject to purchase and sale, and intangible assets such as software, sound, image, and similar materials prepared for use in electronic media.

  1. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product with the qualifications and sales price specified below, which the BUYER has ordered electronically through the SELLER's website.

The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the specified period ends.

  1. SELLER INFORMATION

Name Mehmet YILDIZ - FiXAJ

Address Alibaba neighborhood, 5022 street, Apartment 1 Karakopru Sanliurfa

Phone 05446271985

Fax

Email support@fixaj.com

  1. BUYER INFORMATION

Recipient

Delivery Address

Phone

Fax

Email/username

  1. INFORMATION OF THE PERSON PLACING THE ORDER

Name/Surname/Title

Address

Phone

Fax

Email/username

  1. INFORMATION ABOUT THE SUBJECT OF THE CONTRACT PRODUCT/PRODUCTS

  2. The basic features of the Goods/Product/Products/Service (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If a campaign has been organized by the seller, you can review the basic features of the relevant product during the campaign period. It is valid until the campaign date.

7.2. The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the specified period ends.

7.3. The sales price, including all taxes, of the contract subject product or service is shown below.

Product Description Quantity Unit Price Subtotal

(Including VAT)

Shipping Fee

Total :

Payment Method and Plan

Delivery Address

Recipient

Billing Address

Order Date

Delivery Date

Delivery method

7.4. The shipping fee, which is the shipping expense for the product shipment, will be paid by the BUYER.

  1. INVOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/username

Invoice delivery: The invoice will be delivered to the invoice address during the order delivery.

  1. GENERAL TERMS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the basic characteristics of the product, sales price, payment method, and pre-information about delivery on the SELLER's website, and by confirming the Pre-information electronically, they accept that they have acquired the correct and complete information about the address to be provided by the SELLER to the BUYER before the conclusion of the distance sales contract, the basic characteristics of the products ordered, the prices of the products including taxes, payment and delivery information.

9.2. Each product subject to the contract will be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified on the website depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period. In case the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER undertakes to deliver the contract subject product complete, in accordance with the specified qualifications in the order, and with the warranty documents, usage manuals, if any, and the necessary information and documents required by the job, in accordance with the legal requirements excluding any defects, to perform the work in accordance with the standards correctly and appropriately, to maintain and improve the quality of the service, to show necessary care and diligence during the performance of the work, and to act with prudence and foresight.

9.4. Before the expiry of the performance obligation arising from the contract, the SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval.

9.5. If the SELLER is unable to fulfill the contractual obligations due to force majeure events such as those arising from events beyond the control of the parties, unforeseen and delaying or preventing the parties from fulfilling their obligations, the SELLER undertakes to notify the BUYER in writing within 3 days from the date of learning about this situation and to refund the total price to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that if the contract subject product is not paid for any reason or if it is canceled in the bank records, the SELLER's obligation to deliver the contract subject product will be terminated.

9.7. After the delivery of the product/service subject to the contract to the BUYER or the person/entity at the address indicated by the BUYER, in case the BUYER's credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product/service subject to the contract to the BUYER or the person/entity at the address indicated by the BUYER, if the BUYER does not pay the price of the product/service to the SELLER due to the fact that the credit card is used unfairly or unlawfully by unauthorized persons, the BUYER must return the product to the SELLER within 3 days provided that the BUYER has delivered it to the BUYER or the person/entity at the address indicated by the BUYER. Shipping expenses belong to the BUYER.

9.8. If the SELLER cannot deliver the product subject to the contract within due time due to force majeure or extraordinary circumstances such as adverse weather conditions, interruption of transportation, the SELLER is obliged to inform the BUYER about the situation. In such cases, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent if any, and/or postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the payment will be made to the BUYER within 14 days.

9.9. For the delivery of the product, the signed copy of this contract must be delivered to the SELLER and the price must be paid by the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER will be deemed to be freed from the delivery obligation of the product.

9.10. If the bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product subject to the contract to the BUYER, the BUYER is obliged to return the product to the SELLER within 3 days provided that the BUYER has delivered it to the BUYER or the person/entity at the address indicated by the BUYER. In this case, the shipping costs belong to the BUYER.

9.11. If the SELLER cannot deliver the product subject to the contract within due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, it is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent if any, and/or postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the payment will be made to the BUYER within 14 days.

9.12. The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

9.13. For the delivery of the product, this contract must be approved electronically, and if the price is to be paid by credit card, the BUYER's credit card must be processed through the Website.

9.14. If the SELLER fails to fulfill the obligation to deliver the product subject to the contract within the performance period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with its precedent if any, and/or postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the payment will be made to the BUYER within 14 days.

  1. RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the product without any legal or penal responsibility and without giving any reason. The right of withdrawal can be exercised by notifying the SELLER by fax, email, or telephone within this period, and provided that the product is not used within the framework of the provisions of Article 15 of the Regulation, it can be returned in accordance with the provisions of Article 16 of the Regulation.

In case of exercising the right of withdrawal;

a) If the invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is a corporate invoice, it must be sent with the return invoice issued by the institution when returning. Order returns with invoice must be made with the RETURN INVOICE. Order returns made with RETAIL INVOICE will not be completed.),

b) The product to be returned must be delivered complete and undamaged together with the box, packaging, and standard accessories, if any,

c) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notification and to return the goods within 20 days.

d) If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or the product during the right of withdrawal.

  1. PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL Underwear bottom parts, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, products that are not suitable for return in terms of health and hygiene if the packaging is opened by the BUYER after delivery to the BUYER, products that mix with other products after delivery and cannot be separated by nature, Except for those provided within the scope of the subscription agreement, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic media or intangible goods delivered to the consumer instantly, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the packaging is opened by the BUYER, it is not possible to return them in accordance with the Regulation. In addition, before the expiration of the right of withdrawal period, it is not possible to use the right of withdrawal regarding the services started to be performed with the approval of the consumer in accordance with the Regulation.

  3. Cosmetics and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) must be unopened, untested, intact and unused in order to be returned. AUTHORIZED COURT

  4.

Consumer Arbitration Committees and Consumer Courts are authorized in disputes arising from the implementation of this contract.

In the event of a dispute, the BUYER may apply to the Consumer Arbitration Committee or the Consumer Court in the place where the BUYER has purchased the goods or services.

The maximum amount to be claimed before the Consumer Arbitration Committees is determined by the Ministry of Customs and Trade.

SELLER

BUYER

Date:

GDPR INFORMATION TEXT


PROTECTION OF PERSONAL DATA

Information Text on Protection of Personal Data

This Information Text in accordance with the Personal Data Protection Law No. 6698 ("PDPL") fundamentally covers;

1- What kind of data is collected via the website (site name) www.sitename.com ("Site"), how your collected data is used, and who (site name) may share your data with,

2- What your rights are regarding the data processed by (site name) and how you can exercise these rights,

3- How you can change your preferences regarding receiving electronic commercial messages.

In order to provide better service to our Members; to carry out your order processes, complete them, and provide communication with you; to inform you about products, services, campaigns, and promotions; to better understand your shopping preferences, to conduct trend analyses and statistical analyses, and to strengthen the security of the Site; and to fulfill our legal obligations arising from relevant legislation, including but not limited to the Law on Regulation of Broadcasts Made on the Internet and Combatting Crimes Committed Through These Broadcasts No. 5651, the Law on Regulation of Electronic Commerce No. 6563, the Turkish Penal Code No. 5237, and the Personal Data Protection Law No. 6698, and secondary legislation related thereto, we process and store some of your data, including but not limited to your name, surname, email address, phone number, gender, date of birth, ID number, tax ID number, personal interests, invoice and delivery addresses, with appropriate information security measures, under the condition that they are not used beyond the purposes and scope determined by this Information according to PDPL, and share them through the channels approved by you in case of connection with social media accounts, with the aim of directly or indirectly identifying the Member.

In addition to these data, we collect and process bulk statistical data that do not contain personal information such as the frequency and times of visiting the Site, times of placing orders, and IP address at the time of ordering, and statistics of visited product pages and ordered products in order to analyze and understand visitor movements and preferences.

Except for the purposes and scope determined by this Information, we process and store your personal data with appropriate information security measures, under the condition that your explicit consent is obtained, or directly related to the establishment or performance of the contract concluded with you, or if it is obligatory to process data for our legitimate interests without harming your fundamental rights and freedoms, as required by the PDPL.

Some of the data we collect in the database may be used for periodic campaign studies, the creation of special promotions for customer profiles, and customer classification studies to prevent unwanted emails, and will be used in compliance with relevant legal regulations.

When you use a credit card to pay for the product, you accept the sharing of your credit card number, expiration date, CVV2 code, and similar information with banks. However, credit card and/or bank card information used during the order creation process is not stored in our systems in any way.

If you request the establishment of your customer record by providing your contact information to us in our stores, your personal data may be collected orally during your discussions with store employees. Your personal data collected within the scope of customer registration processes may be processed for the verification of your contact information; creating special campaigns and promotions suitable for your consumer behaviors with your explicit consent, sending commercial electronic messages directly to you for marketing purposes regarding our products and services, and creating and tracking necessary records in our systems to facilitate your return and exchange processes.

(site name) is free to store any records related to terminated membership accounts provided that they are anonymized. When anonymized, the data loses its identifying characteristics and is not considered personal data in this regard. The Member cannot make any claims or demands for compensation regarding anonymized records.

We may share your personal data with third parties (such as cargo, shipping, call center, database service providers, etc.) we cooperate with to provide our services and with state authorities as required by our legal obligations. (site name) may share your personal data related to your visit to the Site or membership and traffic information such as your navigation information with authorized public institutions and organizations who are legally entitled to request this information for your security and the fulfillment of (site name)'s legal obligations. However, we will not use or share your personal data for any commercial purposes or with third parties except for the activities mentioned above and the cases required by relevant legislation.

(site name) is obliged to keep the Member information that it is legally required to keep. However, the Member has the right to be informed about personal data concerning themselves at any time, to access these data, to request their correction or deletion, and to learn whether they are used for their intended purposes.

As long as your personal data is processed by (site name) and (site name) processes your data as the data controller, you have the right to:

1- Learn whether any of your personal data is processed;

2- Request information about the processing activities of your personal data;

3- Learn the purposes of processing your personal data;

4- Learn about third parties to whom your personal data is transferred, whether domestically or internationally;

5- Request the correction of your personal data if it is incomplete or inaccurate;

6- Request the deletion or destruction of your personal data in cases where the reasons requiring the processing of personal data have disappeared or if there is no legal basis or legitimate interest for (site name) to process such data;

7- Request from (site name) to ensure that third parties, authorized and processing personal data, respect your rights under this section;

8- Object to the results arising from the processing of personal data by automatic systems; and

9- Demand compensation for any damages you may suffer due to the unlawful processing of your personal data.

You can always update your membership and communication preferences by logging into the system.

(site name) takes necessary measures for the protection of personal data against unauthorized access to or loss, misuse, disclosure, alteration, or destruction. (site name) undertakes to keep your personal data confidential, to take all necessary physical, technical, and administrative measures to ensure the confidentiality and security thereof, and to exercise due diligence. Despite taking necessary information security measures, in case personal data is damaged or falls into the hands of third parties as a result of attacks on the Site and the system, (site name) will immediately notify you and the Personal Data Protection Authority and take necessary measures.

(site name) may amend this Information on Protection of Personal Data at any time. These changes will take effect immediately upon the publication of the amended new provisions and/or policies on the Site. In case of such a change, necessary information will be provided to our members.