FAQ (Frequently Asked Questions)
When will my order be shipped?
Orders are shipped within 24 hours. On business days.
When will my order arrive?
We work with DHL courier company. They state that they deliver to Europe within 5 business days and to America within 1 week.
Can I make payment with Swift?
Yes.
How can I initiate the return process?
You can reach us at destek@fixaj.com email address.
What is the shipping fee?
Free for orders over $200. For orders under $200, it is ONLY $15.
Will choosing free shipping make it slower?
No. It follows the same processes entirely and is shipped with DHL.
I can't log in to the site
You can reach us at destek@fixaj.com email address.
Precaution Plan for Covid-19
All products are disinfected and packaged.